HVAC systems built to win the after-hours call.
When the AC dies at 6 PM, the first company to answer wins the job and the contract behind it. EMOR answers, dispatches, and follows up so you never lose it.
“No cooling, and it is 88° inside.”
in after hours
HVAC is a business of moments. Most companies miss them while the crew is out.
After-hours calls hit voicemail
Most HVAC calls land nights, weekends, and the summer rush, when the office is closed. Voicemail does not book the job.
Replacement quotes go unfollowed
A $9,000 system quote goes out, they say they need to think, nobody follows up. They buy from whoever stayed in touch.
Maintenance contracts quietly lapse
Most customers who do not renew were never contacted before the agreement expired. Predictable revenue leaks out.
Every call answered. Every quote chased. Every contract renewed.
A front desk that never sleeps
Automatic quote and lead follow-up
Maintenance-contract renewal engine
Get found, then convert the search
Why the answered call and the chased quote decide the year.
of consumers expect a response within 24 hours when contacting a service business—and 60% expect a response within an hour.
HubSpot Consumer Survey, 2023of inbound calls to HVAC businesses occur after hours—and most go unanswered, with those customers calling your competitor next.
ServiceTitan Industry Report, 2023of customers have switched to a competitor because they couldn't reach a business when they needed service.
Salesforce State of Service Report, 2024of estimates given by home service businesses are never followed up on—representing massive lost revenue on replacement quotes.
Jobber Home Service Economic Report, 2024of HVAC maintenance contract customers don't renew simply because they weren't contacted—not because they were dissatisfied.
ACCA Contractor Survey, 2023Service businesses with online booking convert leads at 3.2x the rate of those requiring phone calls to schedule.
Housecall Pro Industry Data, 2024What HVAC owners ask us first.
Most HVAC companies are fully operational within 4-6 weeks. This includes data migration from your existing system, technician mobile app setup, and team training. We handle the heavy lifting—you just need to participate in a few training sessions.
Absolutely. Our systems integrate with major HVAC software platforms including ServiceTitan, Housecall Pro, FieldEdge, Jobber, and others. We enhance what you have rather than replacing it, adding AI answering, advanced automation, and analytics on top.
Our AI is trained specifically for HVAC scenarios. It can distinguish between true emergencies (no heat in winter, no AC in summer) and routine requests. It collects the right information, books appointments in your calendar, and can dispatch on-call technicians automatically. Every call is recorded and transcribed.
Most clients see positive ROI within 60-90 days. The biggest wins come from captured after-hours calls (often worth $50K+ annually), improved maintenance contract renewal rates, and more jobs per tech through better routing. One client calculated $340K in new annual revenue within the first year.
Yes. We work with residential service contractors, commercial HVAC companies, and those serving both markets. The workflows are configured for your specific business model, whether you're doing residential service calls or managing commercial building contracts.
The system tracks all your maintenance agreements and automatically begins renewal outreach 60 days before expiration. Customers receive reminders via text and email with easy renewal links. For those who don't respond, escalating follow-up continues. Most clients see renewal rates jump from 60% to 94%+.
Be the company that always answers.
Book a 30-minute call. We map your call flow and show you exactly where jobs and contracts are slipping, and how to capture them.