Privacy Policy
Last updated:
Effective date: November 14, 2025
Privacy at a Glance
✓We collect only the data necessary to provide and improve our services
✓We never sell your personal information to third parties
✓You have full control over your data and can request deletion at any time
✓We use industry-standard encryption and security measures
✓Optional analytics help us improve—you can opt out anytime
1. Introduction
Welcome to EMOR AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website emorai.com and use our artificial intelligence services.
This policy applies to all information collected through our website, mobile applications, email communications, and any related services, sales, marketing, or events (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
If you do not agree with the terms of this Privacy Policy, please discontinue use of our Services immediately. We reserve the right to make changes to this Privacy Policy at any time and for any reason, with notice provided through our Services.
2. Information We Collect
2.1 Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
- Register for an account or create a user profile
- Subscribe to our newsletter or marketing communications
- Contact us through email, contact forms, or support channels
- Participate in surveys, contests, promotions, or user research
- Make a purchase or submit payment information
- Provide feedback, reviews, or testimonials
- Apply for employment or submit your resume
- Engage with our AI services and input data for processing
Types of Personal Information:
Identity Information:
- Full name
- Username or display name
- Date of birth (if required)
- Profile photograph
Contact Information:
- Email address
- Phone number
- Mailing address
- Social media handles
Account Information:
- Account credentials
- Security questions
- Preferences and settings
Financial Information:
- Payment card details (encrypted)
- Billing address
- Transaction history
2.2 Information Automatically Collected
When you access our Services, we automatically collect certain information about your device and interaction with our Services:
Device and Usage Information:
- Device Information: IP address, device type, unique device identifiers, operating system, browser type and version, hardware model
- Usage Data: Pages visited, features used, time spent on pages, links clicked, search queries, access times and dates
- Location Data: General geographic location based on IP address (country, region, city)
- Referral Information: Referring website URLs, campaign sources, marketing attribution data
- Performance Data: Crash reports, performance metrics, error logs
2.3 Information from Third-Party Sources
We may receive information about you from third-party sources, including:
- Social media platforms when you connect your account or interact with our content
- Marketing partners and analytics providers
- Payment processors and fraud prevention services
- Public databases and data enrichment services
- Business partners and affiliates
2.4 User-Generated Content
When you use our AI services, you may provide input data, prompts, documents, or other content ("User Content"). While we process this data to provide our Services, we implement strict data handling practices. Please refer to Section 6 (Data Security) for details on how we protect your User Content.
3. How We Use Your Information
We use the information we collect for various legitimate business purposes, including:
Service Delivery and Operations
- Provide, operate, and maintain our Services
- Process your AI requests and deliver results
- Create and manage your account
- Process transactions and send related information
- Provide customer support and respond to inquiries
- Send administrative information, updates, and security alerts
Improvement and Development
- Improve, personalize, and expand our Services
- Understand and analyze usage patterns and trends
- Develop new products, services, features, and functionality
- Conduct research and development, including machine learning model training (with appropriate safeguards)
- Monitor and analyze effectiveness of our Services
Communication and Marketing
- Send you newsletters, marketing materials, and promotional communications (with your consent)
- Conduct surveys, contests, and promotional activities
- Deliver targeted advertising and personalized content
- Measure and analyze the effectiveness of marketing campaigns
Security and Legal Compliance
- Detect, prevent, and address fraud, security breaches, and technical issues
- Protect against malicious, deceptive, or illegal activity
- Enforce our terms of service and other agreements
- Comply with legal obligations and regulatory requirements
- Respond to legal requests and prevent harm
ℹ️Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for processing your personal information includes: (a) your consent, (b) performance of a contract with you, (c) compliance with legal obligations, (d) protection of your vital interests, (e) public interest, and (f) our legitimate interests, provided these are not overridden by your rights.
5. How We Share Your Information
We do not sell your personal information to third parties.
We may share your information in the following circumstances:
Service Providers and Partners
We share information with trusted third-party service providers who perform services on our behalf:
- Cloud hosting and infrastructure providers (AWS, Google Cloud, etc.)
- Payment processors and fraud prevention services
- Analytics and data enrichment services (Google Analytics, Microsoft Clarity)
- Email and communication platforms
- Customer support and CRM tools
- Marketing and advertising platforms
These providers are contractually obligated to use your information only as necessary to provide services to us and are prohibited from using it for their own purposes.
Business Transfers
If EMOR AI is involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of assets, or transition of service to another provider, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
Legal Requirements and Protection
We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:
- Comply with legal obligations, court orders, or government requests
- Enforce our terms of service and other agreements
- Protect the rights, property, or safety of EMOR AI, our users, or the public
- Detect, prevent, or address fraud, security, or technical issues
- Protect against legal liability
With Your Consent
We may share your information for any other purpose with your explicit consent or at your direction.
Aggregated and De-Identified Data
We may share aggregated or de-identified information that cannot reasonably be used to identify you. This information may be used for research, analytics, marketing, or other business purposes without restriction.
6. Data Security
We take the security of your personal information seriously and implement appropriate technical, administrative, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction.
Our Security Measures Include:
🔒 Encryption
- • SSL/TLS encryption for data in transit
- • AES-256 encryption for data at rest
- • Encrypted database connections
🛡️ Access Controls
- • Role-based access control (RBAC)
- • Multi-factor authentication (MFA)
- • Principle of least privilege
🔍 Monitoring
- • 24/7 security monitoring
- • Intrusion detection systems
- • Regular security audits and penetration testing
📋 Compliance
- • Regular security assessments
- • Incident response procedures
- • Employee security training
⚠️Important Security Notice
While we implement industry-standard security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials and for any activities under your account.
Data Breach Notification
In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law. Notifications will be provided without undue delay and will include information about the nature of the breach, potential consequences, and measures we are taking to address the issue.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Periods:
Account Information
Retained while your account is active and for up to 2 years after account closure
Transaction Records
Retained for 7 years to comply with tax and financial regulations
Marketing Communications
Retained until you unsubscribe or withdraw consent
User-Generated Content (AI Inputs)
Retained for 30 days unless you request earlier deletion
Analytics and Cookie Data
Retained for up to 26 months (Google Analytics) or as specified in cookie settings
When we no longer need your personal information, we will securely delete or anonymize it. You can request deletion of your data at any time by contacting us (see Section 16).
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you
Right to Rectification
Request correction of inaccurate or incomplete information
Right to Erasure (Right to be Forgotten)
Request deletion of your personal information under certain circumstances
Right to Restriction
Request restriction of processing of your personal information
Right to Object
Object to processing of your personal information for certain purposes
Right to Data Portability
Request transfer of your information to another service provider
Right to Withdraw Consent
Withdraw consent where we rely on consent to process your information
Right to Lodge a Complaint
File a complaint with your local data protection authority
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
- • Email: EMORAutoAI@gmail.com
We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request. There is no fee for exercising these rights unless your request is manifestly unfounded or excessive.
9. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States and other countries where EMOR AI or our service providers operate. These countries may have data protection laws that differ from those in your country.
Safeguards for International Transfers
When we transfer personal information from the European Economic Area (EEA), United Kingdom, or Switzerland to other countries, we implement appropriate safeguards, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Data Processing Agreements with service providers
- Binding Corporate Rules for transfers within our corporate group
- Adequacy decisions by the European Commission
- Additional technical and organizational measures to ensure data security
For more information about our international data transfer mechanisms, please contact us at EMORAutoAI@gmail.com.
10. Children's Privacy
Our Services are not directed to children under the age of 13 (or 16 in the EEA).
We do not knowingly collect personal information from children under these ages. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we learn that we have collected personal information from a child under the applicable age without verifiable parental consent, we will take steps to delete that information as soon as possible. We will also terminate the child's account if one was created.
Parents and guardians can contact us at EMORAutoAI@gmail.com to review, request deletion of, or refuse to permit further collection of their child's information.
11. California Privacy Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information.
Your CCPA Rights:
Right to Know
You have the right to request information about the categories and specific pieces of personal information we have collected, the sources, purposes, and third parties with whom we share it.
Right to Delete
You have the right to request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out of Sale
We do not sell your personal information as defined by the CCPA. If this changes, we will provide notice and an opt-out mechanism.
Right to Non-Discrimination
We will not discriminate against you for exercising your CCPA rights.
California "Shine the Light" Law
California Civil Code Section 1798.83 permits California residents to request certain information about disclosure of personal information to third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.
To exercise your CCPA rights, contact us at EMORAutoAI@gmail.com. We will verify your identity before processing your request.
12. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR).
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: You have given clear consent for us to process your personal information for a specific purpose
- Contract: Processing is necessary for a contract we have with you, or to take steps at your request before entering into a contract
- Legal Obligation: Processing is necessary for us to comply with the law
- Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, unless those interests are overridden by your rights
Your GDPR Rights
In addition to the rights listed in Section 8, you have the right to:
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with your local supervisory authority
- Object to automated decision-making and profiling
EU Representative
For GDPR-related inquiries from EEA residents, you can contact us at EMORAutoAI@gmail.com. We will respond within one month of receiving your request.
13. Do Not Track Signals
Some web browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activities tracked. Currently, there is no universally accepted standard for how to respond to DNT signals.
At this time, our website does not respond to DNT browser signals. However, you can control tracking through our cookie consent banner and your browser settings. You can also opt out of targeted advertising through industry opt-out tools.
14. Third-Party Links and Services
Our Services may contain links to third-party websites, applications, and services that are not operated by us. This Privacy Policy does not apply to these third-party services. We encourage you to review the privacy policies of any third-party services before providing them with your information.
We are not responsible for the privacy practices, content, or security of third-party websites or services. Links to third-party sites do not constitute an endorsement of their content or practices.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you via email if you have an account with us
- Display a prominent notice on our website
- Request your consent again if required by law
Your continued use of our Services after we publish or send a notice about changes to this Privacy Policy means you accept the updated policy. We encourage you to review this policy periodically.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
EMOR AI Privacy Team
Website
emorai.comResponse Time: We aim to respond to all privacy inquiries within 30 days (or as required by applicable law).