Auto Repair
Automotive

Auto Shop Systems That Fill Every Bay

Answer every call, keep customers updated on repairs, and turn one-time fixes into lifetime relationships. Run your shop, not your phone.

Your Auto Repair Solution Stack

Solutions Built for Auto Repair

Every tool you need to run a more profitable auto repair business—from capturing leads to collecting payment.

Industry Research

The Auto Repair Landscape

Real data that shows why the right systems matter

30%

of calls to auto repair shops go unanswered during busy periods—when techs are under hoods, phones get ignored.

Source: AutoVitals Industry Report, 2024

74%

of customers prefer text updates on repair status over phone calls—reducing "is my car ready?" interruptions.

Source: Tekmetric Shop Survey, 2024

60%

of declined repair recommendations are eventually completed—but only if the shop follows up systematically.

Source: Automotive Service Association, 2023

4.5 stars

Minimum Google rating customers expect when choosing an auto shop—below this, you lose significant business.

Source: BrightLocal Automotive Survey, 2024

$125

Average cost to acquire a new auto repair customer through advertising—referrals and retention cost nearly nothing.

Source: NAPA AutoCare Marketing Study, 2023

67%

of customers would return to the same shop for service if simply reminded—but most shops don't send reminders.

Source: AAA Consumer Automotive Survey, 2024

Frequently Asked Questions

Common questions from auto repair business owners

How do repair status updates work?

When a tech updates job status in your system, the customer automatically gets a text—"Vehicle received," "Diagnosis complete," "Parts ordered," "Ready for pickup." This dramatically reduces "is my car ready?" calls.

Can you follow up on declined repairs?

Yes. When a customer declines a repair recommendation, they enter a follow-up sequence. Reminders go out at intervals you set—2 weeks, 1 month, 3 months—until they either schedule or opt out.

Do you integrate with shop management software?

We integrate with Shop-Ware, Tekmetric, Mitchell 1, and other shop management systems. Customer and vehicle data syncs automatically.

How do service reminders work?

Based on vehicle service history and manufacturer recommendations, the system sends automated reminders for oil changes, tire rotations, inspections, and other scheduled maintenance. Each customer gets personalized reminders for their specific vehicle.

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In 30 minutes, we'll map out exactly which solutions will have the biggest impact on your auto repair business—and what results to expect.

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