Wholesale Distribution Systems That Drive Growth
Process orders faster, give customers self-service access, and eliminate "where's my order" calls. Scale without adding headcount.
Solutions Built for Wholesale Distribution
Every tool you need to run a more profitable wholesale distribution business—from capturing leads to collecting payment.
Solutions span across our 8 solution pillars:
The Wholesale Distribution Landscape
Real data that shows why the right systems matter
of B2B buyers prefer to order through self-service portals rather than calling or emailing.
Source: McKinsey B2B Decision Maker Survey, 2024
of distributor customer service time is spent on order status inquiries—time that self-service eliminates.
Source: NAW Distribution Operations Study, 2024
of distribution orders still come via phone, fax, or email—requiring manual entry and creating errors.
Source: Modern Distribution Management Survey, 2024
of B2B buyers will pay more for better customer experience including order visibility and self-service.
Source: Forrester B2B Customer Experience Report, 2024
of customer calls to distributors are "where's my order" inquiries—completely eliminable with tracking.
Source: NAW Operations Benchmark Study, 2024
Average annual cost of manual order processing for mid-sized distributors—automation pays for itself.
Source: Modern Distribution Management ROI Study, 2024
Frequently Asked Questions
Common questions from wholesale distribution business owners
How does the B2B portal work?
Customers log in to see their specific pricing, inventory availability, order history, and invoices. They can place orders, track shipments, and manage their account—all without calling. Most distributors see 60-80% of orders shift to self-service.
Can each customer have different pricing?
Absolutely. The system supports customer-specific pricing, volume tiers, contract pricing, and promotional pricing. Each customer sees only their negotiated prices when they log in.
Do you integrate with ERP and WMS systems?
Yes. We integrate with SAP, NetSuite, Epicor, Infor, and other distribution ERPs, plus WMS systems like Manhattan and HighJump. Inventory, orders, and customer data sync in real-time.
How do you handle shipping and tracking?
The system integrates with major carriers (UPS, FedEx, freight) for automated tracking updates. Customers receive shipping notifications and can track orders through the portal or via automated emails.
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