Bottom line
Samsung and LG are rolling Claude out company-wide under strict security and data-residency rules. The same enterprise-vetted platform answers calls and books jobs for the small businesses built on it.
What happened
On June 17, 2026, Anthropic opened its Seoul office, its third in Asia-Pacific after Tokyo and Bengaluru, and named the Korean enterprises standardizing on Claude. Samsung SDS is deploying Claude across Samsung Electronics, LG CNS is rolling it out across the LG Group, and Hanwha Solutions is bringing Claude to global employees through AWS Bedrock under strict data-residency rules. Anthropic also signed a safety and cybersecurity MOU with Korea’s Ministry of Science and ICT.
Reported by Anthropic. Our analysis is below.
The EMOR AI take
When Samsung and LG put Claude on every desk across their groups, the platform we build client systems on is being vetted by some of the most demanding enterprises on earth, on security, data residency, and reliability. That scrutiny flows downhill: the same model hardened for a Fortune 100 rollout is the one answering calls and booking jobs for the small businesses we serve.
Strict Korean data-residency rules are not just an enterprise concern, they set a baseline every small business should expect from its AI vendor too. Ask where your customer call and booking data lives and who can read it, because the same controls Samsung demanded are now available to the businesses we serve. We run client systems on infrastructure built to clear that bar from day one.
What this means for your business
- Hold your AI vendor to enterprise security and residency standards
- Run customer systems on infrastructure trusted by demanding buyers
- Ask exactly where your call data lives
Frequently asked questions
Why does Anthropic’s Seoul expansion matter to a US small business?
Enterprise vetting flows downhill. When Samsung SDS and LG CNS deploy Claude group-wide under strict security and data-residency requirements, the same hardened platform is available to the systems small businesses run on, at small-business prices.
What should I ask an AI vendor about my customer data?
Where call and booking data lives, who can read it, and how long it is kept. Those are the controls demanding enterprise buyers require, and they are table stakes any vendor serving your business should answer plainly.
Read the original report
Anthropic opens Seoul office and announces new partnerships across the Korean AI ecosystem
Anthropic
Want this working for your business?
We build the AI receptionists, automations, and content systems businesses actually run on, custom or product.
Or start with your free AI growth roadmap.
Go deeper
All articlesAI Now Handles the Majority of Service Calls. Here Is the Production Data.
A 2026 benchmark drawing on 15 months of real production data found AI agents now resolve 80 to 99.5% of service requests end to end before a human steps in. Here is what the numbers actually say, what governed resolution means, and what it tells you about putting AI on your own front desk.
AI IndustryWall Street Just Funded a Company to Bring AI to Mid-Sized Businesses. Here's What It Signals.
On May 4, 2026, Anthropic, Blackstone, Goldman Sachs, and a stack of the largest private equity firms in the world founded a new company with one job: bring Claude into mid-sized businesses. Two weeks later, KPMG announced it would deploy Claude to all 276,000 of its employees. This is the clearest signal yet that the AI gold rush has moved past pilot mode — and where it's heading next.