Healthcare Systems That Improve Patient Experience
Streamline patient scheduling, reduce no-shows, and automate communication—while maintaining complete HIPAA compliance.
Solutions Built for Hospitals & Clinics
Every tool you need to run a more profitable hospitals & clinics business—from capturing leads to collecting payment.
Solutions span across our 8 solution pillars:
The Hospitals & Clinics Landscape
Real data that shows why the right systems matter
of medical appointments result in no-shows without automated reminders—costing practices $150-300 per empty slot.
Source: MGMA Practice Operations Report, 2024
of patients prefer text message communication for appointment reminders over phone calls or email.
Source: PatientPop Healthcare Consumer Survey, 2024
of patient calls go unanswered during busy periods—often sending patients to other providers.
Source: Talkdesk Healthcare Contact Center Report, 2023
of patients say they would switch providers for a better digital experience including online booking.
Source: Accenture Digital Health Survey, 2024
Minimum Google rating patients expect when choosing a new provider—practices below this see significantly fewer new patients.
Source: BrightLocal Healthcare Review Survey, 2024
of patients have used online scheduling when available—and strongly prefer it to phone calls.
Source: KLAS Patient Access Research, 2024
Frequently Asked Questions
Common questions from hospitals & clinics business owners
Is everything HIPAA compliant?
Absolutely. All patient communication is fully HIPAA compliant with proper encryption, Business Associate Agreements, and access controls. We work specifically with healthcare organizations and take compliance extremely seriously.
How does online scheduling work with our EHR?
We integrate with Epic, Cerner, Athenahealth, eClinicalWorks, and other major EHR systems. Appointments booked online sync directly to your scheduling system—no double-entry required.
Can patients self-schedule any appointment type?
You control which appointment types are available for self-scheduling. Many practices allow new patient visits, annual exams, and follow-ups online while keeping complex appointments phone-only.
How do you handle urgent vs. routine requests?
Our AI is trained to recognize urgent healthcare situations and route them appropriately. True emergencies are directed to call 911 or go to the ER, while urgent same-day needs can be escalated to staff.
Let's Build Your
Growth Engine
In 30 minutes, we'll map out exactly which solutions will have the biggest impact on your hospitals & clinics business—and what results to expect.
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