Hotel Systems That Maximize Occupancy and Guest Loyalty
Turn direct bookings into the norm, not the exception. Automate guest communication and build relationships that bring travelers back.
Solutions Built for Hotels & Lodging
Every tool you need to run a more profitable hotels & lodging business—from capturing leads to collecting payment.
Solutions span across our 8 solution pillars:
The Hotels & Lodging Landscape
Real data that shows why the right systems matter
of hotel bookings go through OTAs (Expedia, Booking.com)—each taking 15-25% commission that direct bookings would save.
Source: Phocuswright Hotel Distribution Study, 2024
of travelers read reviews before booking a hotel—your online reputation directly impacts occupancy.
Source: TripAdvisor Traveler Survey, 2024
of guests would book direct if the price were the same—they just don't know it's an option.
Source: Google Travel Consumer Insights, 2024
of hotel guests say personalized communication improves their experience—yet most hotels send generic messages.
Source: Oracle Hospitality Guest Survey, 2024
of guests who have a positive experience would join a loyalty program—but most independents don't offer one.
Source: Cornell Hotel Research, 2024
of guest calls go unanswered at the front desk during busy periods—potential bookings and service requests missed.
Source: AHLA Operations Survey, 2024
Frequently Asked Questions
Common questions from hotels & lodging business owners
How do you help increase direct bookings?
A combination of a compelling direct booking engine, rate parity messaging, past guest email campaigns, and Google Ads targeting your property name. The goal is to capture guests who would otherwise book through OTAs.
Can you integrate with our PMS?
Yes. We integrate with Opera, Cloudbeds, RoomRaccoon, Little Hotelier, and other major property management systems. Reservation and guest data syncs automatically.
How does guest communication automation work?
Guests receive personalized messages at key touchpoints—booking confirmation, pre-arrival info, check-in instructions, mid-stay check-in, and post-stay thank you with review request. All automated but feeling personal.
What about vacation rentals and B&Bs?
The system works great for independent properties of all sizes. Whether you have 5 rooms or 50, the automation scales to your needs and helps you compete with larger chains.
Let's Build Your
Growth Engine
In 30 minutes, we'll map out exactly which solutions will have the biggest impact on your hotels & lodging business—and what results to expect.
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