Public Safety Systems That Protect Communities
Incident tracking, community alerts, resource coordination, and reporting—technology that helps keep people safe.
Solutions Built for Public Safety & Emergency
Every tool you need to run a more profitable public safety & emergency business—from capturing leads to collecting payment.
Solutions span across our 8 solution pillars:
The Public Safety & Emergency Landscape
Real data that shows why the right systems matter
of citizens expect real-time emergency alerts—proactive communication saves lives.
Source: FEMA Community Preparedness Survey, 2024
of non-emergency calls to public safety could be handled through self-service or automated systems.
Source: APCO Public Safety Communications Study, 2024
of public safety agencies lack integrated systems for resource tracking and coordination.
Source: IAFC Technology Survey, 2024
of community members want to report non-emergency issues online rather than calling.
Source: Public Safety Community Survey, 2024
of public safety administrative time is spent on manual reporting that could be automated.
Source: NFPA Operations Study, 2024
of effective emergency response depends on communication and coordination systems.
Source: FEMA After-Action Review Analysis, 2024
Frequently Asked Questions
Common questions from public safety & emergency business owners
How do emergency alerts work?
Alerts are sent via SMS, email, voice calls, and app notifications simultaneously. You can target by geographic area, neighborhood, or specific lists. Messages go out in under 2 minutes to tens of thousands of recipients.
Can residents with special needs be flagged?
Yes. The system maintains a registry of residents with special needs, mobility limitations, or medical equipment. This information is available during emergencies for targeted assistance and welfare checks.
How does non-emergency reporting work?
Community members submit reports through the portal or mobile app for issues like burn permits, code concerns, or safety hazards. Reports are routed to the right personnel with tracking until resolution.
Can this integrate with our CAD and RMS systems?
Yes. We integrate with common public safety systems including Tyler New World, Hexagon, ESO, and ImageTrend. Data flows between systems for complete situational awareness.
What about NFIRS and other compliance reporting?
The system can generate NFIRS-compliant reports and other required documentation. Incident data flows into reporting templates automatically, reducing manual entry significantly.
How do you handle sensitive public safety data?
The platform meets criminal justice information services (CJIS) requirements where needed, with encryption, access controls, and audit logging. Data handling complies with applicable regulations.
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